Department: Consumer Sales
Job Description
- Maintain a long term relationship with accounts and maximize sales opportunities within them.
- Plan an integral role in new business pitches and hold responsibility for the effective onboarding of new clients
- Responsible for the development and achievement of sales through the direct sales channel.
- Focusing on growing and developing existing clients together with generating new business.
- Write business plan for all current and opportunity tender business.
- Act as key interface between the customer and all relevant divisions.
- Develop timely and accurate forecast (volume and spend) for assigned accounts and revise throughout the year to analyze facts and figure
- Identify sales opportunities, networking and fact-finding and calling on and closing new accounts.
- Communicate approved retail activities, promotional plans, merchandising and new item authorizations with the retail team to ensure flawless executionSupervise competitor’s performance and activities and implement strategies
- Participate in national and regional sales meetings as required.
- Ensure excellent customer satisfaction
- Maintain and update customer contact records.
- Coordinate and develop product presentations.
- Evaluate customer complaints and drive corrective actions.
- Provide information to customers regarding appropriate policies, procedures and operating practices; as well as competitor activities
Job Condition
Normal MTNN
working conditions
May be required to
work extended hours
Tool of trade
vehicle provided
Work is carried
out mostly in the field
A valid driver’s
license (Extensive local travel)
Experience &
Training
Experience:
Four (4) years
marketing experience in a fast moving consumer goods (FCMG) environment
Account Management
experience and relationship building skills
Knowledge of
evolution in the digital space, smartphone trends etc.
Previous
experience in account management or territory sales and display an attitude
that is key to success.
Experience of
managing major national accounts at head office level
Highly
self-motivated
Training:
Basic GSM
Basic
Telecommunication Fundamentals
Internal
conferences on telecommunications and consumer trends
Sales
Training/ Personal Selling skills
Key Account
Management Training
Minimum qualification BA,
BEd, BEng, BSc, BTech or HND
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