Posted Position Title Sales & Customer Service Manager - Oil & Gas, SSA
Function Sales
Function Segment Sales Origination
Location(s) Where
Opening Is Available Nigeria
City Lagos
Relocation Expenses No
Job Number 2279057
Business GE Oil & Gas
Business Segment OG-HQ Headquarters
About Us
GE Oil & Gas is a world leader in advanced technologies
and services with 43,000 employees in more than 100 countries supporting
customers across the industry—from extraction to transportation to end use. Our
unrelenting commitment to the environment, health and safety, quality and
integrity defines us: it’s The Way We Work. We develop smart solutions for our
customers across the oil and gas value chain delivering the innovation,
customized service solutions, training programs and technology that helps them
to maximize their efficiency, productivity and equipment reliability. We
partner with our customers to develop their next generation workforce; help
them to fully benefit from the megatrends of natural gas, the growth of subsea
and hard-to-reach reserves and the revolution in asset health management
Role Summary/Purpose
This role will be responsible for identifying, positioning
and leading efforts to develop the customer portfolio, forecasting and planning
opportunities, managing orders, closing sales and securing contribution margin
targets for the Downhole Technology (DT) portfolio of GE Oil & Gas, within
the Sub-Sahara region.
Essential
Responsibilities
• Establish a plan for SSA to support existing customers and
grow the customer portfolio by developing leads and new opportunities
• Develop and maintain a strong network with key individuals
within the customer’s organization and leverage to anticipate customer’s needs
as well as accurately forecast sales on a monthly, quarterly and annual basis.
• As a coach, accelerate the onboarding and development of a
Downhole Technology (DT) services business in the region.
• Provide technical support and guidance to clients to help
them select the appropriate technology that can provide the desired services
within the operating specifications
• Monitor the market and evaluate competition and customer
specific strategic and operational factors to support business decisions
• Drive appropriate processes and rigour to ensure that the
opportunity pipeline is up to date and accurate in the sales funnel
• Ensure a review rhythm around closure of the assigned
geographical region key deals.
• Coach the local services team to ensure quality and
availability of services.
• Build and deliver a plan to improve our customer service
experience
• Comply with Company Safety policies and procedures and
continuously promote and satisfy all Environmental Health and Safety (EHS)
requirements
• Ensure that all business matters are conducted with the
highest integrity and in full compliance with GE Oil & Gas policy
Qualifications/Requirements
• Technical Bachelor’s degree from an accredited university.
Minimum of 10 years relevant experience in Sales in the Oil & Gas industry
• Demonstrated track record of sales / business development
growth in Sub-Saharan Africa
• Proven Wireline industry experience, with a Cased Hole
and/or Open Hole Logging focus.
• Willingness and ability to travel 40% time across Sub
Saharan Africa
• Experience in running Sondex Cased Hole Logging tools with
knowledge of Formation Evaluation and/or Production Logging Interpretation.
• Must be a self-starter who is driven to completion of
sales orders and project execution.
Desired
Characteristics
• Strong customer mind-set.
• High integrity.
• Driven and competitive.
• Strong commercial management skills.
• Business acumen.
• Strong oral and written communication skills.
• Process orientation and mind-set.
• Ability to prioritize multi-faceted, fast paced job tasks.
• Strong interpersonal skills.
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