Job Title: Business Process Manager
Location: Lagos
Job Description
The Business Process Manager facilitates process mapping exercises across the HealthPlus Group to document existing business processes; identifies gaps or inefficiencies causing a value loss to the company; formulates and defines value based process improvements through research, understanding of business processes and industry practices in alignment with corporate goals; and crafts, conducts and participates in effective communication forums with business groups across the organisation.
The Business Process Manager facilitates process mapping exercises across the HealthPlus Group to document existing business processes; identifies gaps or inefficiencies causing a value loss to the company; formulates and defines value based process improvements through research, understanding of business processes and industry practices in alignment with corporate goals; and crafts, conducts and participates in effective communication forums with business groups across the organisation.
Key Elements of the Role
- Report to the COO
- Facilitate process mapping
sessions with all departments of the HealthPlus Group and others to gain a
comprehensive understanding of company processes
- Track and document existing
business processes, capturing inputs and outputs as appropriate
- Evaluate processes for gaps,
inefficiencies, high costs and ineffective areas
- Evaluate opportunities based on
efficiency gain, cost savings and necessity to meet corporate goals
- Define process improvements
that reduce inefficiencies or increase output quality
- Provide impact and cost benefit
analysis for process improvements, system modifications and or data
modifications
- Communicate impacts to affected
groups in appropriate and timely manner
- Provide support for corporate
business process initiatives to utilise standardised process maps and
terminology across the organisation
- Document process improvements
in the form of business requirements, communicating with appropriate
divisions as necessary to implement changes
Desired Skills & Experience
- Bachelor’s degree in Science,
Business or other related field
- Minimum of 8 to 10 years
related experience in a structured organisation
- Strong familiarity with MS
Visio, MS Office, SharePoint and other process related systems
- Experience with the use of a
Business Process Management suite is an advantage
- Extensive experience with
business analysis, business processes and requirements gathering
- Robust knowledge in mapping
business processes and process re-design
- Advanced facilitation skills
- Advanced communication verbal
and written skills
- Demonstrated ability to work in
interdisciplinary groups or independently with minimal supervision
- Demonstrated ability to work in
fast paced, fluid environment
- Demonstrated ability to
influence outcomes in a tactful and appropriate professional manner
How to Apply
Interested and qualified candidates should
send their CV’s and cover letter to: humanresources@healthplus.com.ng
Application Deadline 27th July, 2016.
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