Job Title: Business Process Manager
Location: LagosThe Business Process Manager facilitates process mapping exercises across the HealthPlus Group to document existing business processes; identifies gaps or inefficiencies causing a value loss to the company; formulates and defines value based process improvements through research, understanding of business processes and industry practices in alignment with corporate goals; and crafts, conducts and participates in effective communication forums with business groups across the organisation.
Key Elements of the Role
- Report to the COO
- Facilitate process mapping
sessions with all departments of the HealthPlus Group and others to gain a
comprehensive understanding of company processes
- Track and document existing
business processes, capturing inputs and outputs as appropriate
- Evaluate processes for gaps,
inefficiencies, high costs and ineffective areas
- Evaluate opportunities based on
efficiency gain, cost savings and necessity to meet corporate goals
- Define process improvements
that reduce inefficiencies or increase output quality
- Provide impact and cost benefit
analysis for process improvements, system modifications and or data
modifications
- Communicate impacts to affected
groups in appropriate and timely manner
- Provide support for corporate
business process initiatives to utilise standardised process maps and
terminology across the organisation
- Document process improvements
in the form of business requirements, communicating with appropriate
divisions as necessary to implement changes
Desired Skills & Experience
- Bachelor’s degree in Science,
Business or other related field
- Minimum of 8 to 10 years
related experience in a structured organisation
- Strong familiarity with MS
Visio, MS Office, SharePoint and other process related systems
- Experience with the use of a
Business Process Management suite is an advantage
- Extensive experience with
business analysis, business processes and requirements gathering
- Robust knowledge in mapping
business processes and process re-design
- Advanced facilitation skills
- Advanced communication verbal
and written skills
- Demonstrated ability to work in
interdisciplinary groups or independently with minimal supervision
- Demonstrated ability to work in
fast paced, fluid environment
- Demonstrated ability to
influence outcomes in a tactful and appropriate professional manner
How to Apply
Interested and qualified candidates should
send their CV’s and cover letter to: humanresources@healthplus.com.ng
Application Deadline 27th July, 2016.
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