Job Title: Receptionist

Location: Abuja

Job Description:

The Incumbent’s duties include but are not limited to: 

Reception

• Operating the telephone switchboard system by managing phone calls at the reception area, directing incoming calls to the appropriate staff and taking messages when required.

• Assisting visiting mission staff with making overseas and/or domestic calls.

• Welcoming and answering queries from visitors/clients/visiting mission staff and providing them with necessary relevant information/literature when possible. S/he directs visitors to proper offices when needed and as per established procedure.

• Maintaining neat and tidy appearance of reception area.

• Performing Courier services: handling the diplomatic pouch and processing Country Office incoming and outgoing mail.

• Distributing periodicals, newspapers and, from time to time incoming mail reports.

• Managing the stationery stores.

General Services Tasks: 
• Maintaining/updating regularly a data base of CO Contact list and CO Directory list, including ministries,    

• Maintaining/updating regularly a data base of CO Contact list and CO Directory list, including ministries,     agencies, hospitals, hotels, embassies etc and arranging for its distribution at regular intervals.

• Creating and issuing the welcome package for visiting mission staff.

• Backing up the Facilities Assistant by ensuring that the visiting mission area; the conference room(s) and other designated offices are clean and provided with the basic office supplies.

• Performing any other office tasks as assigned by the supervisor(s).

 

Qualifications:

Minimum Bachelor’s degree in Secretarial studies, Office Administration or equivalent area of studies.

 

 Requirements:

At least 3 years direct relevant office support experience in a large international or multinational or corporate or public service organization.

• Good English language skills (verbal and written) and working knowledge of relevant computer software, particularly Word, Excel, Internet.

• Excellent phone etiquette, coupled by an ability to take comprehensive and accurate phone calls/messages, ensuring they are routed in a timely manner to the proper source.

• Good team player with ability to interact tactfully and effectively with staff at all levels.

• Willingness to seek assistance from supervisor(s)/colleagues and learn from them.

• Ability to deal accurately and complete tasks every day according to specific standards.

• Ability to function effectively in multi-disciplinary teams within a matrix management environment.

• Ability to follow through on work priorities, and respond creatively to client requests.

• Demonstrated interpersonal skills, initiative, resourcefulness, effective time management, organizational skills and ability to handle confidential information.

• Prior experience in maintenance of office facilities in a busy working environment as well as secretarial experience would be a plus.

• Ability to solve simple routine problems/constraints.

 

How to apply: Click here to apply online