Real Jobs Quick: Customer Service Representative Vacancy at Dangote Group

Job Title: Customer Service Representative

                               

Location: Lagos
Organization: Nascon Allied Industries Plc. (NASCON)
Employment Type: Full Time
Job Description

• Manage large amounts of incoming calls, creating and maintaining customers account information
• Build sustainable relationships of trust through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Follow communication procedures, guidelines and policies in keeping records of customer interactions, processing customer accounts and filing documents
• Attract potential customers by answering product and service specific questions and cross-selling
• Resolve product or service complaint; determining the cause of the problem; selecting and explaining the best solution to the problem; expediting correction or adjustment and following up to ensure customer satisfaction

Requirement:

• Proficiency in one or two Nigerian languages, an advantage.

How to Apply
Interested and qualified candidates should send their CV’s and cover letters to: careers@dangote.com

Application Deadline  30th January, 2017.

Job Title: Executive Assistant to MD, NASCON
Location: Lagos
Organization: Nascon Allied Industries Plc. (NASCON)
Employment Type: Full Time
Job Description

• Ensure smooth running of the office of the group MD by facilitating workflow for the MD and establishing priorities in response to immediate work demands.
• Develop and draft letters, memos, or reports to communicate the MD’s decisions, ideas and agenda
• Coordinate research, summarize and interpret information to supports MD’s presentations and recommendations.
• Manage communication between MD, reporting staff, other units and customers (internal and external) for the purpose of relaying instructions, information and gathering feedback required by MD.
• Manage the office budget for the MD by coordinating budgetary affairs and expense reconciliation with the finance unit.
• Manage travel itinerary and organizes requirement of attendance for conferences, retreats, and/or events for the MD
• Support MD’s attendance and participation in committee meetings and external meetings/ events through timely reminders and provision of minutes, agenda and support documents as required
• Manage and monitor a variety of information impacting the MD’s responsibilities by routinely coordinating and facilitating solutions with MD, Internal and external contacts fir following commitments through to completion.

How to Apply
Interested and qualified candidates should send their CV’s and cover letters to: careers@dangote.com

Application Deadline  30th January, 2017.