Job Title
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Solutions Manager
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Job Description
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• Present managed
service delivery business value and benefits to internal customers,
stakeholders and influence them in the assessment, planning and
management of related Enterprise Network Solutions projects. • Ensure
all input to the Enterprise Solutions Network design is completed and
received in a timely manner so that it falls in line with the business
demands for rollout • Ensure the Enterprise network design strategy ensures technology evolution capability • Track
and report on management and utilization of combined budget, resources
and delivery schedules for the Enterprise Network Solutions budget and
provide monthly reports of budget activity ensuring that funds allocated
are committed as planned • Accept orders from requesting customers
or customer service functions and assign to Projects team for initial
analyses and determination of service delivery requirements. • Develop and present agreed service delivery schedules and final agreements on behalf of the stakeholder departments involved. • Interface
with other department within Network Group and other groups within the
organization, particularly Marketing, Customer relations • Gain
in-depth knowledge of the telecommunication industry (Global and Local)
trends and developments in order to assess the technology and regulatory
impact on MTN’s current and future business • Support the SM/HOD in
identifying specialist tools, equipment and solution for the Enterprise
Network coverage and capacity enhancements • Delegate for the SM/HOD when out of the office on leave etc.
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Job Condition
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• Normal MTNN working conditions • May be required to work extended hours
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Experience & Training
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Experience: 8 years work experience of which • At least 5 years in a delivery-driven communications network environment. • Experience in a supervisory/ managerial role • Good knowledge of Wireline and Wireless technologies and the definition of solutions utilising them • Good knowledge of Cisco products, technologies and future road map, • Stakeholder relationship management; customer service experience and orientation
Training: • Programme Management Training • Technology conferences and workshops • New technologies seminar / training
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Minimum qualification
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BSc |
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