Department Commercial
Sub-department Consumer Sales & Service
Division Customer Care
Unit: Customer Care Support & IVR Management
Job Summary
Manage an Audio-Visual Recording Studio for production of
high quality sound and video recordings.
ROLES AND RESPONSIBILITIES
• Maintain
studio and equipments to ensure readiness for conduct of recordings.
• Ensure
studio is always in an appropriate state.
• Setup,
operate and maintain studio equipments.
• Report,
log problems and take equipment in for servicing as required.
• Conduct
audio recording, video capture and post-production activities to deliver
high-quality sound and video works.
• Be aware
of new/current developments in equipment, production technology and techniques
and advice as appropriate.
• To advise
line manager of equipments to be replaced and to obtain quotes as appropriate.
• Ensure
works delivered match etisalat Nigeria’s production templates.
• To work
across departments to provide cover and support as required.
• Prepare
required voice prompts for the IVR.
• Generate
weekly logs on production activities, equipment list and maintenance.
• Perform
any other duties as required by the line manager or Head of Department.
EDUCATION AND
EXPERIENCE
• First
degree or equivalent in a relevant discipline
• Minimum
of 3 years relevant work experience in a visual and/or audio production company
• Must be
able to work with little or no supervision
• Be able
to meet deadlines
• Demonstrable
knowledge and experience in production equipment and software
• Excellent
communication, creative and collaborative skills
• Ability
to setup, disassemble and troubleshoot sound and video equipments
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