Job Title: Systems
Engineer
Department: Internal
Firm Services
Closing date: 27-Jun-15
Location: Lagos
Reference Number:
125-NIG00088
Job Description
• Take periodic inventory of all PCs/Laptops/Servers within
the firm
• Escalate service issues that cannot be completed within
agreed service levels
• Support in minor troubleshooting process e.g. hard disk
recovery and repairs.
• Communicate with customers: keeping them informed of
progress, notifying them of impending changes or agreed outages, etc.
• Enter all work tickets into service ticketing or helpdesk
system
• Support services for Microsoft related technologies such
as windows desktop operating systems
• Ensure system hardware and software meet specified
recommendation & performance metrics.
• Monitoring console alerts for errors, failures, or
problems; creating new users, resetting passwords, building new workstations;
record logs of Windows Servers and monitor availability of all servers.
• Support the backup for all servers
Core Skills
• Must have over 3 years IT experience
• Must have an in-depth knowledge of established
computer-industry security procedures for multiple computer platforms
• In-depth experience with operating systems platforms such
as Linux, Windows 2000/2003/2008/WinXP/Win7
Generic Skills
• Good written and oral communication ability
• Action planning, Motivating, Analytical mind and strong
problem-solving capabilities
• Ability to work independently in a highly dynamic
environment and work under intense pressure.
• Strong interpersonal and communication skills
• Ability to solve problems quickly and completely
Education Qualification
• First degree or HND in Computer Science and computer
related disciplines (Computer Science, Computer with Economics, Computer with
Mathematics,
• Microsoft certification
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