Real Jobs Quick: Windows Enterprise Engineer Job Vacancy at MTN Nigeria

Job Title               Windows Enterprise Engineer

Job Description               

• Build, configure and maintain MTNN servers and server environment

• Design, implementation, support, documentation and day-to-day administration for:

   a. Microsoft Technologies (Messaging, Communication, Server, Desktop, Private Cloud, SharePoint)

   b. Microsoft SCCM/SCOM

   c. File and e-mail Archiving

   d. Server/Desktop/Application Virtualization Technologies (Citrix, VMWare, Hyper-V)

• Perform advanced troubleshooting, diagnosis and analysis

• Operate within, contribute to, and maintain a thorough knowledge of relevant standards, policies, processes and procedures

• Utilize appropriate management tools to monitor operational service status against SLAs, making recommendations where necessary to ensure optimal performance

• Provide a timely response to incidents and requests by keeping all parties informed of progress, ensuring that requests are answered/fulfilled to the customer’s satisfaction

• Implement and monitor server security initiatives

• Deploy new server-based applications to desktops as required

• Maintain a high level of customer centric service delivery

• Prepare reliable trend analyses to help determine focus area and develop proactive approaches to incidents management

• Prepare periodic management reports on Windows infrastructure performance

• Perform escalation process in line with agreed policies and procedures.

Job Condition   

• Normal MTNN working conditions

• May be required to work extended hours

• Often required to work extra hours and weekends

• Emergency response at any time during the day.

Experience & Training  

Experience:

At least 4 years’ experience which includes:

At least 3 years hands-on Microsoft server products support experience which includes:

• Microsoft server products administration, design, implementation, and support.

• Excellent knowledge and experience of server hardware and associated data center infrastructure

• Excellent knowledge (including implementation, administration, performance monitoring and troubleshooting) of:

o MS Windows 2008/2012 Server

o MS Exchange 2010/2013

o MS Skype for Business (Lync)

o MS o365

o SCCM 2012

o Server/Desktop Virtualization and Cloud Computing

Training:

• Windows Server 2008/2012 Administration and Support

• Exchange 2010/2013

• MS Skype for Business (Lync 2013)

• Server/Desktop Virtualisation and Cloud Computing

• Microsoft o365

• Server hardware installation, configuration, maintenance and troubleshooting

• Effective customer service.

• Effective communication skills.

Minimum qualification   BSc, BEng, BTech or HND

To apply, visit: https://careers.mtnonline.com