Job Title: Shopper Marketing Manager
Requisition ID: WD90558
Location: Lagos
Position: Full time
Functional area: Marketing
Details- Define and develop shopper
marketing strategy for Nigeria Cx business through adoption/adaptation of
Africa Shopper Marketing guidelines in the context of the Nigerian trade
environment
- Partner with Africa and
category expert teams to deliver shopper marketing plans for Nigeria based
on actionable commercial, competitor and shopper insight to drive brand
share and equity ahead of competition
- Build category defining brands our
consumers will love
- Develop actionable local
shopper insights that build on global insight to generate locally relevant
shopper Task Maps driving focus at LOC
- Ensure the Brand Heart is
brought to life consistently in all local shopper activation to build long
term brand equity
- Identify investment priorities
within shopper activation programme based on robust measurement
- Develop winning shopper
execution briefs and lead co-creation with agency partners to adapt global
executions by exception addressing validated local insights and improving
ROI
- Drive/sustain first choice of
brand at shelf
- Accountable for tracking
implementation (Big 5 ie. Range, merchandising, connections, pricing and
promotion) and impact (First Choice At Shelf) across consumer healthcare
portfolio and recommend remedial action
- Partner with Market Activation
& Customer Marketing Lead and other functional stakeholders (eg.
Consumer, Sales and Expert marketing) to ensure co-delivery of Winning
Formula and commercial goals
- Champion shopper mindset across
Nigeria including coaching wider business on shopper capability and value
- Share and execute shopper best
practice globally and across Nigeria.
- Ensure compliance with global
category guidelines and local regulatory requirements
- Key liaison between Sales and
Marketing.
- Draws budget for Shopper
marketing activities from A&P budgets for which Brand Managers are
responsible.
- Ownership of BTL funds for the
assigned channels ,including deployment and tracking.
Deliver excellence in commercial delivery to become first choice
for shoppers, customers and experts:
- Provide shopper input into
winning Market Activation Plans (MAPs) in the context of the trade
environment in partnership with LOC’s.
- Drive winning LOC shopper
execution: Determine the shopper journey, develop inspiring shopper
activation toolkits (‘perfect stores’) and ensure brand fundamental are
executed consistently throughout the path to purchase, customizing by
channel and customer as relevant
- Drive brilliant in-market
execution of shopper activation programme using global models and best
practice
- Define and drive shopper
marketing strategies to strengthen brand visibility and competitive
differentiation at point of purchase.
Use science and innovation to improve lives:
- Develop shopper activation
plans for innovation launches, in close collaboration with Marketing/Brand
Managers to secure launch success
- Validate, localize and
consistently deploy winning claims at point of purchase, working closely
with Category, regulatory, medical and activation teams
Deliver high quality products and service at the right time and
cost:
- Deliver most impactful shopper
activation tool kit within the available budget
- Recommend optimal investment
mixes by trade channel / customer
Shape talent and culture by living our values and developing our
people in a high performance culture:
- Play a key role in the LOC
marketing team in contributing shopper plans to the overall marketing
strategy
- Drive external focus including
regular trade visits across all main channels with in-market activation
teams
- Model GSK values &
behaviours and compliance with all GSK codes of practice.
- Leverage Marketing Way as “the
way GSK does marketing”, coaching LOC activation teams and Marketing
teams, sharing shopper best practice and championing continuous
improvement
- Develop understanding of key
trade customers (key accounts, wholesalers, distributors)
Impact measurement in driving business to first and best FMCH:
- Deliver and track shopper KPIs
such as – First Choice at Shelf, Share of Shelf, Share of Display, Share
of Feature, Numeric and Weighted Distribution and recommend appropriate
action to drive performance
- Analyze the impact of shopper
activity on the P&L and develop alternative plans where appropriate
- Measure success of local
initiatives and provide timely and quality feedback to Category expert
teams
Basic Qualifications
- At least 5 years experience in
a commercial role of which at least 2 years must be in shopper marketing.
Preferred qualifications:
- We have an agenda to accelerate
our business in Africa.
- Candidates must be able to
operate effectively and efficiently with an FMCG mind set from day 1
How to Apply
Interested and qualified candidates should:
Click here to apply
Job Title: Nigeria/WCA IT ManagerLocation: LagosRequisition ID: WD84774Position: Full timeFunctional area: IT
Details
- To act as a single point of contact
and accountability for IT business partnering, projects and service
delivery.
Stakeholder Management & Strategic Partnering:
- Provide functional and thought
leadership to IT and business leadership teams on ‘art of the possible’ to
inspire and drive innovation and transformation in GSK businesses.
- To work as IT Single Point of
Contact for in-market Pharma business.
- To provide leadership and
consultation to Pharma stakeholders on IT investments and value-add
activities in alignment and support of business strategic initiatives.
- To work closely with the Pharma
business to understand and ensure local business requirements,
expectations and opportunities for countries in scope are identified,
prioritized and represented in GPIT strategies.
- To influence and actively
participate in the definition and prioritization of GPIT strategies and
solutions.
- To work with the GPIT
Leadership Team and key market business stakeholders to ensure the
successful and on-time strategy deployment for Corporate Business Services
(CBS) and GPIT projects, target operating model and delivery of benefits.
- To ensure IT budget and funding
is approved by all stakeholders both locally and above country and
manage/track the market IT budget.
Project Portfolio Management & Delivery:
- To ensure that all pre-project
business analyses and other activities necessary to build Business Case,
start projects and control budget are delivered.
- Define problem statement and
involve proper IT and non IT stakeholders, specialists and Business
Consultants necessary to deliver Business Case and start project and
ensure successful project delivery.
- To ensure business users of new
and/or changed IT systems modify their processes and/or ways of working to
derive the planned benefits from the system.
Service Management & Delivery:
- To ensure that Customer
Satisfaction is regularly measured, analysed, necessary corrective actions
and improvement actions are taken.
- To lead/facilitate serious
escalation processes in countries in scope and to lead/coordinate the GPIT
response to crisis situations, like unavailability of a critical system,
data loss, FLU Pandemic, etc.
Support other Business Unit Operations:
- Support Consumer and GMS
operations where there is no IT representation from these Business Units
Basic Qualifications
- At least 8 years’ relevant
experience in the application of information technology to solve business
problems, with at least 2 years’ experience in IT management and
relationship management with IT vendors and in-sourced IT service
providers
- At least a Bachelor’s Degree in
Computer Science, Information Systems or equivalent
- Comprehensive knowledge of
system design principles and methodologies including requirements
management, change management, issue management, financial management and
quality control
- Good knowledge of business
& cross company processes and strategies and good understanding of how
the business processes are supported by key IT systems (ERP, CRM, HR
respectively). Hands on experience in a program or project role will
be a bonus.
- Regional working experience and
proven track record in leading and influencing cross-functional and
cross-cultural teams
- Ability to manage complexity
and derive simplicity from it whenever possible
- Strong matrix working
skills, including networking and teamwork abilities
- Strong Account Management
skills & customer focus
- Budget management experience
- Strong management &
interpersonal skills with other cultures and communication skills.
- Strong matrix management
skills, including networking and teamwork abilities
- Strong multi-tasking skills and
prioritisation skills with a flexible attitude as priorities change.
Preferred Qualifications:
- Ability to proactively coach
and develop staff across the varying countries and cultures.
- Ability to strategic thinking,
planning and fast learning. Strong analytical and problem solving skills
- Strong spoken and written
skills in English required (in addition to English, French will be an
asset)
Application Closing Date
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Not Specified.
How to Apply
Interested and qualified candidates should:
Click here to apply online
Job Title: General Manager
Location: Lagos, Nigeria
Details
- As GM and leader of the GSK
Pharma business, I inspire, align and provide direction to the GSK team,
creating a culture where people can develop and be their best and deliver
value to our patients, physicians and shareholders. I am accountable for
ensuring that appropriate patients have access to GSK medicines in my
country.
- Together with my team, I
maintain a strong and responsible link with the community where we
operate, through our work with policy makers, professionals, associations
and NGOs.
- To successfully implement GSK
strategy in my country, I integrate insights that I gain from having a 360
degree view by looking down, out and forward; and I leverage the global
GSK capabilities and talent.
- Representing GSK in my country,
I have the privilege of being the custodian of GSK’s reputation. I hold
myself and my team accountable for the GSK values, policies and ethical
standards, as well as local laws, to ensure we operate with the highest
level of integrity.’
Key Accountabilities of the GM
Managing the Business:
Managing the Business:
- P&L.
- Performance Management,
including Resource Management.
- Flawless execution and implementation
of all commercial strategies – including pricing, market access, launching
new assets, operational planning, prioritisation, portfolio and brand
management.
- Evolving the business model.
Compliance & Ensuring a licence to operate:
- Identifying and managing risks,
allocating resources and priorities.
- Escalating issues and risks,
and informing centrally when needed, creating a ’speak up’ culture.
- Setting up a governance
structure so the GM has appropriate level of oversight.
- Compliance and Implementing the
GSK Framework.
- Chairing Risk Management &
Compliance Board (RMCB).
- Crisis Management and business
continuity planning.
- Pharmacovigilance, clinical
trials, patient safety.
- Acting as Statutory and Legal
Representative for the country.
- Communicating SOPs and ensuring
GSK policies are followed, e.g. recognition, reward, disciplinary,
grievance, people policies, mandatory training.
- Supply chain and QMS.
- Regulatory and labelling.
- Employee health and safety.
- Tax compliance.
Working across boundaries:
Internal:
Internal:
- Leveraging and energising the
matrix, influencing and collaborating to reach win-win solutions for their
country and the enterprise, and implementing global initiatives. Bringing
a broader global perspective to global and regional teams.
- Working in collaboration to
build strong Cx/Rx and Rx/ViiV relationships to maximise synergies and
ensure that GSK has one face externally.
- Chairing the Country Executive
Board, aligning the businesses and functions.
- Participating in the Medical
Board.
External:
- Being the ‘face of GSK’
externally, ’walking the talk’, PR, Media relations.
- Initiating and growing
appropriate relationships with government bodies, health communities,
industry associations. Shaping the external environment where appropriate.
- Corporate Social
Responsibility.
- Managing and relationship with
work councils, maintaining good relationships and good employee relations
environment.
Leadership – In addition to the Leadership Expectations:
- Being the ‘face of GSK’
internally: ‘Walking the talk.’ Role modelling and embedding the GSK
Expectations and GSK Values.
- Setting the tone and the
culture.
- Managing change; leading
through transitions. Driving a culture of continuous improvement, building
an agile learning organisation.
- Inspiring, engaging and aligning
employees with the strategy.
- Attracting, identifying and
developing diverse talent and organisational capability for the future,
including enterprise talent.
- Knowledge management.
- Providing feedback to line
managers on dotted line reports.
Key Leadership and Professional/Technical Capabilities required
Leadership Expectations – Professional & Technical Capabilities:
Leadership Expectations – Professional & Technical Capabilities:
- Set direction & inspire-
Using sound judgement to set a clear and compelling vision that shows your
people how their work contributes to delivering our strategy and mission.
- With emphasis on: Translating
GSK Vision and Strategy. Communicating an authentic vision to create
alignment, releasing energy in others, engaging and inspiring them.
- Risk Management – Identifying,
managing and mitigating risk.
- Finance – P&L, resource
allocation and portfolio management, forecasting, identifying
opportunities and risks to the business, understanding company results and
financials.
- Project Management – ADP,
Strategy Deployment.
- Sales – Channels, customer engagement
framework, segmentation and targeting, competition and incentives, sales
force effectiveness, monitoring performance, global sales force
compensation, significant people leadership and extended span of control.
- Legal – Understanding of law as
it relates to local policies: competition law, corporate governance, local
insight, local policies, ABAC.
- Marketing – Digital, customer
insight, brand positioning, competition, franchises/commercial model,
customer strategy, strategic planning.
- Government Affairs –
Stakeholder mapping, developing advocacy, industrial policies,
representing GSK and GSK policies and help to shape the external
environment.
- Communication & PR – In
addition to internal communication, externally with media, work councils,
industry bodies.
- Market Access / Regulatory –
Pricing / health economics.
- Medical – Medical governance,
Pharmacovigilance, clinical trials. Medical affairs planning.
- HR – Knowledgeable about labour
laws, often context specific.
- Working across boundaries –
Cultivating a network of collaborative relationships, based on mutual
trust, to ensure the best outcome for GSK as a whole.
With emphasis on:
- Internal – Leveraging and
energising the matrix, influencing and collaborating.
- External – Using instinct and
taking a more sensing approach to spotting trends and understanding the
market and patients.
- Release energy – Creating a
healthy, engaged and inclusive working environment that is sustainable
over time.
- With emphasis on: Releasing
energy in others.
- Developing capability and
talent – Investing in your people and building the organisational
capabilities necessary to implement our strategy, now and in the future.
- With emphasis on: Identifying,
attracting, developing and retaining talent.
- Drive performance – Holding
yourself, your team and others accountable for delivering quality results.
- With emphasis on: Delivering
great performance and execution. Creating alignment, prioritising
activities, and having the ability to pull the right levers for growth.
- Live our values – Acting as a
role model, ensuring everything you do is in line with our values, serving
patients and consumers.
- With emphasis on: Role
modelling and setting a culture where the GSK Values are at the heart of
every decision.
Recommended Experiences for prospective GMs (Expected followed
by desirable)
- P&L Experience of managing
P&L, and exposure to financial leadership.
- Commercial Experience in a
commercial role, e.g. sales or marketing. Additionally gives exposure to
the customer interface.
- Above Country Have held an
above country – such as Franchises, matrix role or significant project
role. Ideally has held a role in GSK House to help build network and
profile and develop an enterprise view.
- People Leadership Experience of
leading diverse and large teams, both direct reports and matrixed teams.
Identified as a good leader.’
- Audit & Assurance Ideally
has some experience in Audit & Assurance, or has had. a rotation
through the guest auditor programme.
- Global Ethics and Compliance
Ideally has some experience in Ethics and Compliance.
- Change Management Experience of
initiating and/or developing a complex change initative.
- Experience outside own country
/ region Experience of working in a different region or country, ideally
with different cultures.
- LT Experience Experience as
part of an LOC leadership team to help them understand what good looks
like.
- External Relations Ideally has
some experience of Government Affairs (GA), health associations or
industry bodies, e.g. secondment to GA, targeted PULSE assignment, project
with an NGO or patient body, shadowing a GM.
Nigeria Complexity:
- PLC Board responsibility in
capacity as appointed
- Role directly supervises 6
Heads of Units (Sales, Marketing, Access, Commercial Supply Chain,
Security, Internal and Audit) and dotted line relationship with 6 units
(Human Resources, Finance, IT, Company Secretary/Legal, Procurement and
Quality) reporting into centre.
- Indirect Reports – 200+
- Managing personnel
optimisation to ensure high quality and levels of productivity
across the organisation
- Manages strategic alliance with
government agencies (Ministries and Parastatals) to ensure GSK RX
continues as a going concern
- Responsible for quality of
cross functional activities within the organisation
- Leads one or more
business/function wide matrix teams to launch implement key new
processes/projects impacting key areas, functions or products.
- Networks and influences the
decision making process at Vice President / Senior Executive levels [both
to own business and GSK wide]
- Managing of a challenging,
uncertain and complex external environment
Qualifications
- A University Degree and strong
commercial experience.
- 10 years senior management
experience with bias for commercial function – Marketing, Sales.
Preferred qualifications:
- MBA
Application Closing Date
Not Specified
Not Specified
How to Apply
Interested and qualified candidates should:
Click here to apply online
Interested and qualified candidates should:
Click here to apply online
Job Title: Warehouse Manager
Location: Lagos
Details
- Warehousing manager,
responsible for all warehousing, distribution and invoicing operations
Basic Qualifications
- HND in relevant course
- At least 4 years working
experience in similar position.
- Warehouse operations
experience, accounting skills and JDE knowledge.
Preferred Qualifications:
- To collate orders and plan
invoicing for partners.
- Warehouse management
- Process orders from partners
- Plan invoicing by determining
total cases for truck tonnage
- Supervise all housekeeping
activities to ensure they are in line with GSK HSE standards and other
regulatory requirements.
- Ensure daily report of all
warehouse activities is done promptly and reported to the warehouse
manager.
- Prepare Ageing report, SLOB
report and other relevant inventory management report
- Ensuring that lot numbering and
expiry dated of receipts and despatches are in line with acceptable
GSK standard.
- Providing necessary data as
regards stocks to the Distribution for presentation to warehouse manager
which will be forwarded to senior management.
- Print invoice out for warehouse
personnel for loading out
- General supervision of
warehouse operations which include receipt of both locally produced
products and imported finished products and routing of stocking at the
warehouse.
- Ensure proper documentation,
arranging of SKUs on designated racks for proper rack utilization.
- Ensure prompt posting of
products received and also ensure adequate update of records.
- Supervises and coordinate
activities of warehouse personnel involved in sorting (handling of Pick
Slips), tracking, unloading and loading, as well as forklift operators.
- Manage loading and route
planning activities, also determine load factor that minimizes cost of
transportation.
How to Apply
Interested and qualified candidates should:
Click here to apply
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